Archive for the ‘Spokesperson Tips’ Category

Rachael Ray Show Looking For Experts To Book As Guests for How-To Segments – Here’s What You Need to Know

June 22, 2017

I love the Rachael Ray Show.  It’s one of the best daytime lifestyle talk shows on the air.  I love that it is positive.  I love that I get great tips and solutions for everyday problems.  I love that it inspires me. And….did I mention how much I love the easy to make (and delicious) recipes?  You see, I’m not just a TV producer but a viewer but I do learn how to be better at what I do by studying one of the best lifestyle talk shows on the air.  You should study to it, too, because it could give you a wealth of ideas of how to create story angles and media hooks to get you or your client booked on one of the hottest, most watched, and  entertaining lifestyle talk shows hitting broadcast during the day.

And when you succeed at getting yourself,  brand, or client booked on the Rachael Ray Show, it’s very shareable on social media so that you can really leverage the TV appearance and exposure.  So if you don’t have a direct contact on the show (or a Cision account), just go to their website and submit your idea.  If you make it stand it out (and follow the advice I give in my book, The Insider’s Guide to Media Training), then you have a good shot at getting yourself or your client booked on the show.  And if you don’t have a P.R. pro representing you, no worries.  The form is very user friendly for experts in food, fashion, beauty, DIY, decor, health, fitness, and more.

So if  you (or your client) have amazing food skills with tips and tricks that can rival one of Rachel’s chefs or maybe you’re a home decor diva who can design anything on a dime, what’s stopping you? Or if all of your friends call you when they are throwing a party or want to re-decorate or people come to you for weight-loss advice and always need your help with nutrition, what’s stopping you?

Also, when it comes to fashion, do people say you are the most stylish in the room, and want you to share your secrets for how you get everything on sale or you’re a skin care expert with fountain of youth beauty secrets or you are the author of a non-fiction book on your expertise and think you have what it takes to be an expert on the Rachael Ray Show, the producers want to hear from you!

Peace and coconuts,

Marianne Schwab, Executive Producer, CMP Media Cafe

Follow us on Twitter:  @CMP_MediaCafe

Marianne Schwab is the author of The Insider’s Guide to Media Training and the go-to broadcast media expert to show you how to get booked on TV and ace your on-camera interview. Her producer credits include Live with Regis & Kathie Lee, Lifestyles of the Rich & Famous, Runaway with the Rich & Famous, E! Entertainment Television ON E! Specials, and many more. She has worked in broadcast for over 25 years and is currently the Executive Producer for CMP Media Cafe — a company specializing in broadcast public relations where she provides customized media training services for clients and offers one-on-on Media Coaching (@VIP_MediaCoach) for clients including experts, authors, corporate executives and cl.

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Five Questions To Ask About Media Training Your Spokesperson Before Your Next SMT or RMT

April 14, 2017

Media training your spokesperson for broadcast appearances on TV and radio (including satellite media tours) is often a service that is neglected or performed in-house at publicity agencies.  Before you make an investment in a spokesperson, spend time booking interviews, or engage a company to produce a SMT or RMT, there are five questions you should ask to determine if you need to add specialized media training services to your campaign budget.

#1.  We are paying a high fee for the spokesperson. Why should we spend additional budget to media train them? Even the most experienced spokesperson needs to rehearse and prepare for each on-camera appearance and specific client message. No one “wings it” and nails it. Clients invest a significant amount of budget in spokesperson fees and a public relations campaign (especially ones involving a satellite media tour), but all that can fall apart if the spokesperson’s delivery is not fine tuned for a flawless delivery for their multiple interviews. The investment in media training protects the investment in the SMT and Spokesperson to maximize on-air success.

#2.  Our spokesperson has a lot of media experience and is on television regularly. Why would they need media training? Depending on your spokesperson’s background or expertise, not all media experience is the same. Actors, celebrities, and experts also don’t have experience with the client’s specific messaging so they need to be professionally media trained so that they ace the on-camera interview(s) for the client.

ACTORS (CELEBRITIES): Actors always work from a script and need to be given exact message points, but also need training and rehearsal on how to deliver a client message in a sincere way that doesn’t feel canned or memorized and that viewers will find authentic.  They also need to be trained on how to handle curve balls when interviews don’t go as planned so that they stay on message and avoid creating a P.R. disaster (for them or the client).

CELEBRITIES (NON-ACTORS): Celebrities who are non-actors include reality show stars, chefs, book authors, bloggers, social media sensations, etc. They do not have experience being interviewed on-camera in the SMT format and need media training to master the client message plus handle unexpected questions so that every interview is a home run.

EXPERTS / BOOK AUTHORS (NON-ACTORS): An expert makes a great spokesperson because their professional experience and credibility makes them a book-able guest, but most are not comfortable in front of a camera and are very new to delivering a client message. Media training prepares them to handle every interview with confidence that is important for gaining viewers trust.

Nothing will kill your spokesperson’s on-camera credibility more than verbal fossils (i.e. “ah,” “um,” “uh,” “well,” “so,” “you know,” “er,” and “like” ).   They are distracting, weaken the message, and frankly, make you sound bad. As with other nervous habits, they’re probably not aware that they do them.

They need to learn do’s and don’ts or they could derail their credibility and how to:

  • minimize ahs, ums, and other verbal fossils.
  • avoid wasting precious airtime rambling.
  • deliver a structured message for the three minute interview.
  • segue from questions back to client messaging.
  • how to pivot.
  • handle curve balls.
  • deliver the client message in a way that does not seem too commercial.
  • deliver the message authentically.
  • understand exactly what the client expects.
  • balance the questions and weave in the client message.
  • look at the camera to engage with a reporter that they cannot see.
  • handle technical issues if the IFB drops out or they’re getting audio feedback.
  • manage nervous habits and mannerisms.
  • answer questions and how not to answer questions so that they look good and the client looks good.

#3.  Our celebrity spokesperson doesn’t think they need media training. How do we persuade them to do it? First, it should be in their contract as part of your spokesperson arrangement. Second, it is important for the celebrity’s image to always look their best on-camera so media training is insurance that their personal brand and image is protected. Protecting your brand is equally important.

#4.  Our P.R. agency already provides media training services. Why should we contract services outside of our own agency?   Many P.R. agencies do a great job of preparing spokespersons for certain appearances, but the problem is that the agency media trainer has tunnel vision regarding their client’s messaging and the spokesperson is prepared to deliver the message in a such a way that is over commercial and this can really turn producers off. They’ll cut the client message out of the interview (especially if it’s taped). Also, they don’t media train the talent from a producer’s perspective.

#5.  What is the benefit of having a TV producer media train a spokesperson? Nothing can compare to having an experienced TV producer media train your spokesperson. They’ve spent hundreds if not thousands of hours in control rooms coaching on-air talent through IFBs, diligently watching TV monitors to help the talent make adjustments so that their on-camera delivery comes across flawlessly. You want a producer’s keen eye, innate sensibilities, and experience to fine tune every nuance of your spokesperson’s delivery so that they nail your message and every interview.

If you’re investing a significant budget for a public relations campaign into a satellite media tour, but fail to train your on-camera spokesperson, your brand could be damaged and your investment wasted.

Marianne Schwab is the author of The Insider’s Guide to Media Training and the go-to broadcast media expert to show you how to get booked on TV and ace your on-camera interview. Her producer credits include Live with Regis & Kathie Lee, Lifestyles of the Rich & Famous, Runaway with the Rich & Famous, E! Entertainment Television ON E! Specials, and many more. She has worked in broadcast for over 25 years and is currently the Executive Producer for CMP Media Cafe — a company specializing in broadcast public relations where she provides customized media training services for clients.

Follow us on Twitter:  @CMP_MediaCafe

 

 

 

 

 

 

 

 

FTC Plans to Crack Down on Celebrity Social Media Posts That Are Not Clear Advertisements

August 8, 2016

The increase of celebrities peddling brand messages on their personal social media accounts that are light on disclosure has not gone unnoticed by the Federal Trade Commission.  In fact, it’s on their radar and they are planning to crack down on this practice that can be very confusing to followers who are not aware that celebrity is being compensated for the product endorsement.

Social media users need to be clear when they’re getting paid to promote something, and hashtags like #ad, #sp, #sponsored –common forms of identification– are not always enough.

The FTC will be putting the responsibility on the advertisers to make sure they comply according to  a deputy in the FTC’s Ad Practices Division, Michael Ostheimer. It’s a move that could make the social media posts seem less authentic, thus reducing their impact.  Read more

Peace and coconuts,

Marianne Schwab, Executive Producer, CMP Media Cafe

Follow us on Twitter:  @CMP_MediaCafe

 

Tools To Help You Find an Expert Spokesperson for Your P.R. Campaign

June 28, 2016

Identifying the right spokesperson for your brand is one of the most important decisions for any company when launching a new product or service and it’s also one of the most challenging, not to mention frustrating.

Depending on your media message, you may need to know about some tools to help you find an expert spokesperson for your P.R. campaign.  Whether your looking for an credible professional in food, health, medicine, pet training, lifestyle, or any myriad of professions, the “expert” part may be two-fold: 1) An expert in an industry and; 2) An expert on-camera.

Chef Kirk Leins

It all boils down to knowing what tools or resources are available to locate the ideal spokesperson to represent your brand.

While there is no perfect tool for finding experts on subjects — no perfect “experts.org” tool with a simple user interface (though new tools like expertisefinder.com are emerging) — two sites, Google Scholar and Microsoft Academic Search, can function as tremendously powerful engines for finding experts. To learn more about how Journalists use these tools to find quotable experts, read here.

Now, if you have a particular spokesperson already in mind, Google is still initially one of the most effective ways of tracking down a way to contact them or their manager or agent.

You can also Google book authors on a topic that works well with your product, service, or brand since the book gives them credibility that leads to bookability with the media.

You can also look at websites for Speakers Bureaus that may give you a good starting point, especially if you’re looking to connect with well known expert or celebrity as a spokesperson.  Professional services, like Celebrity Service, are always going to be the best way to locate your initial contact person to start initial conversations regarding a possible spokesperson.

If you represent an expert, you’ll want to get them in the “virtual rolodex” of news room decision makers.  This way they’ll be the “go to” person when they need a quote or need to book an expert for their program.  So, in addition to your media pitching, you need to make sure that they are listed in these tools as well and increase their name with SEO.

If your campaign includes a satellite media tour (SMT), please contact us.  We’ll give you straight talk on the current media environment and how to bring together all the right elements for a successful broadcast campaign.

Peace and coconuts,

Marianne Schwab, Executive Producer, CMP Media Cafe

Follow us on Twitter:  @CMP_MediaCafe

Copyright (c) 2016. CMP Media Cafe. All Rights Reserved.

 

The Price of Celebrity Plugs: How Much is a Tweet Worth?

April 27, 2016

When the average TV viewer, radio listener or social media user hears that a celebrity uses a product, most have no idea that the celeb is a paid spokesperson (even though FCC and FTC laws dictate that they acknowledge it).

Companies regularly hire celebrities to plug their product and are often at the mercy of agents to determine the spokesperson fees and have not really had a way to determine the “fair market value” to pay for services.  Well, now you can turn to to Thuzio, a company that uses a sophisticated algorithm which has reverse-engineered 10,000 real-life transactions to calculate the price of a celebrity appearance, tweet or Facebook post from every VIP on planet Earth to determine a price tag for what society values.

In the brave new world of social media endorsements, celebrity tweets can cost advertisers millions depending on many factors: the type of celebrity, their cross platform following, and engagement with followers.  A ginormous Facebook and Twitter following is certainly a big factor, of course, and musicians are worth more than athletes when it comes to appearance fees.

Taylor Swift Tweets

Thuzio 360’s  talent database is available by subscription and is primarily used by marketers looking for that perfect superstar spokesperson or mini-celebrity to promote their brand on social media.  So who are New York’s most valuable celebrities? Taylor Swift tops the list and theoretically commands $2.5 million for a single appearance and Rihanna is second on the list at $1.5 million.

Rihanna Tweets

The Wall Street Journal covered this intriguing topic in detail and if you’re considering a celebrity spokesperson for your SMT project, be sure and check out our tips for the best value for your spokesperson budget or contact me at 213-986-8070 for a free consultation.

Peace and coconuts,

Marianne Schwab, Executive Producer, CMP Media Cafe

Follow us on Twitter:  @CMP_MediaCafe

 

Peyton Manning Likes Budweiser But They Didn’t Pay Him to Say “That”

February 11, 2016

If you watched the immediate Super Bowl “after glow interviews” on Sunday, then you saw CBS reporter Tracy Wolfson ask Peyton Manning, the oldest quarterback to win a Super Bowl, whether he would retire after this game.

Peyton seemed to have an ice cold beer more on his mind and answered her with, “I’ll take some time to reflect. I’ve got a couple of priorities first. I want to go kiss my wife and my kids. I want to go hug my family. I’m going to drink a lot of Budweiser tonight, Tracy, I promise you that.”

During the trophy ceremony, he again mentioned a desire to consume beer which left many of us “industry insiders” wondering if he had struck a deal to be the Budsweiser spokesperson.  Well, turns out, no, he was not paid for this celebrity endorsement.  Peyton Manning just likes Budweiser.

That’s what you call an organic mention, but how much was it worth in free advertising to the beer company?  A whopping $3.2 million according to Marketwatch.com, which cited a sponsorship analytics agency, Apex MB Analytics, for computing the final dollar amount.   That doesn’t even take in to account the actual publicity value that far exceeds the advertising value — this was the “Super Bowl” of earned media.

And don’t forget the added value of all the social media mentions. According to The Washington Post (referencing Amobee Brand Intelligence) Twitter tweeps were singing like a song bird choir to the tune of 265,000 tweets within 12 hours of the start of the game.

Now, even though Manning was not paid by Budweiser, he does have a vested interest — evidently he owns shares in two Anheuser-Busch InBev wholesalers in his native Louisiana, according to Beer Business Daily.

It is fair to mention that NFL players aren’t supposed to endorse alcoholic products, according to league rules, but this was not technically an endorsement if he wasn’t paid to say it.

The NFL evidently has its own beer deal with Bud Light that has signed an agreement for $1.4 billion to continue sponsoring the NFL through the 2022 Super Bowl, according to Fortune.com.

But no matter how you slice it, Peyton Manning appears to be a brand preferential sort of guy and that sort of loyalty is priceless — or is it?

Source: The Indy Star

Peace and coconuts,

Marianne Schwab, Executive Producer, CMP Media Cafe

Follow us on Twitter:  @CMP_MediaCafe

 

Three Spokesperson No-No’s That “Drive Me Nuts”

May 13, 2015

At CMP Media Cafe, we provide media training services for spokespersons representing brands in radio and television. It is absolutely painful to watch well paid talent deliver messaging in an interview with reporters, anchors or radio hosts that cheapens a brand or that brand’s message by using these three “no-no’s” that drive me nuts:

1.  Saying, “That’s a Great Question,” in Response to a Reporter.   Of course, that’s a “great question” so why is the spokesperson wasting valuable air time with such a superfluous phrase that adds nothing to an interview?   This is a phrase that makes the answer sound like it’s amateur hour as the talent attempts to buy time to answer a question.

2. Responding with, “What I Like to Tell People.”  I worked with a spokesperson once that thought this was a clever phrase to use so he could issue his expert advice in the field of specialty. Here’s how it’s delivered: “Well, what I like to tell people is that they need to plan ahead for college entrance exams.” It is not clever. Just speak the advice instead of adding words that are not necessary while valuable airtime is wasted with unnecessary verbiage. The message is weakened and the expert’s stature is weakened because the phrase shows a lack of confidence in the message. Instead, just say, “Planning ahead for college entrance exams is essential because the consequences of not planning are the difference between getting into the school of your choice or missing out completely.”

3.  Using the Word “Try.” Hearing a spokesperson or expert in a television or radio interview say, “Well, what were trying to do is raise awareness on XYZ,” is a big mistake and a reflection of poor media training. There is no commitment in the word “try.” You either do or you do not do. The word “try” is very lame when it comes to presenting your message since it indicates an attempt versus a commitment. What the spokesperson should say is, “We want to raise awareness on XYZ,” or “We are working toward raising awareness on XYZ.” Keep this in mind when you are forming message points. It is also imperative that you educate your spokesperson on the importance of avoiding the use of the word “try.”

As you prepare a spokesperson for media appearances, I do hope you’ll keep these tips in mind.   Proper media training is essential to getting the most out of your investment or you could end up wasting a lot of money so check out the top five mistakes SMT spokespersons make.  There is absolutely no reason that a spokesperson should not be completely prepared for an on-air appearance that best reflects the product or brand they are promoting and the preparation will also help the spokesperson shine as well.

Peace and coconuts,

Marianne Schwab, Executive Producer, CMP Media Cafe

Follow us on Twitter:  @CMP_MediaCafe

Copyright (c) 2015. CMP Media Cafe. All Rights Reserved.

Guidelines for Identifying a SMT Spokesperson

July 18, 2014

Identifying the right spokesperson for your satellite media tour is pivotal to your broadcast public relations success and can be one of the more challenging aspects of producing the SMT. Here are some basic guidelines for identifying a SMT spokesperson when navigating options on this critical decision for your media tour as well as your surrounding public relations campaign.

Choose an Expert Relevant to the SMT Topic or Product. Contracting the appropriate expert for your topic adds credibility to your message. When conducting your spokesperson search, you should look for an expert who has a respected reputation in the industry that makes sense for your product and/or topic. For example if you’re an automotive company, you should identify an appropriate car expert – it could be a consumer editor of an auto magazine, car care specialist, or even a classic car expert depending on your angle.. If you’re message points are geared toward the latest beauty product, then think of ways where an expert like a dermatologist would add credibility to your message.

Experts Should Have a Book or a Blog (or Both). An expert who has written a book or who has a popular blog on their field of expertise will be highly desirable by television and radio producers. There is nothing like a blog or a book to add credibility to your expert as someone who is reputable in their field. Celebrity experts are also a good choice. A celebrity expert is someone like a chef that is well known or a designer that has a TV show

Spokesperson Should Have a Proven Media Appearance Track Record. Look for an expert who has had experience in broadcast media. Your ideal spokesperson will have had numerous radio and TV appearances. If they have not had media experience, you can always media train them, but verify that they have media potential. This can often be determined in an interview either over the phone and ideally face-to-face or via Skype. You want to confirm that your expert is also “media friendly” in their appearance and how they speak.

Social Media Influence a Plus. Although it is not a deal breaker, more and more clients find that a spokesperson who also has a very visible social media presence a necessary part of the equation. This is an added value since the spokesperson can also leverage their social media following to reach a broader and targeted audience by posting interviews of the satellite media tour and even tips regarding the clients message points to their social media outlets. Depending on the industry, keep in mind that many excellent experts may not be social media savvy.

Don’t Over Pay a Spokesperson Fee. How much you pay your spokesperson is always a little bit of the sticky wicket and I am often flabbergasted by the amount that is paid for certain experts or talent for an SMT primarily because I think some clients overpay. Depending on the reputation of the expert, fees can vary dramatically. I’ve seen them range everywhere from $1,000 honorariums up to $100,000 for top celebrity talent. Unless you happen to have an A-List celebrity as your SMT spokesperson, you should not pay more than $5,000-$10,000 in my opinion. The spokesperson’s job is to deliver the message on camera in a credible way, but in most cases the expert you contract (although pivotal to a good interview) is not the main reason stations are going to book the SMT. In most cases, stations will book the interviews based on a strong and provocative story angle. The spokesperson’s credibility, although essential to the story, is not usually the catalyst that ultimately entices producers to book the interview except in the case of an A-list celebrity.

Finally, the question that is sure to come up is, “should the spokesperson be a company executive and or employee?”   The answer to that is that it really depends on a lot of variables where the story angle is concerned and the objective of the satellite media tour. Obviously, the head of Microsoft, Bill Gates, is a very desirable interview. However, unless the company executive is also strategic to the brand or invention of the product, they may not be the best choice as a spokesperson since newsrooms will often perceive that as being “too commercial.” A natural exception would be a company executive responding in a crisis public relations situation.

The spokesperson search for your PR campaign always presents challenges. Feel free to consult with CMP Media Café when you are in planning stages so that we may assist you in navigating options and guide you through this process.

Peace and coconuts,

Marianne Schwab, Executive Producer, CMP Media Cafe

Follow us on Twitter:  @CMP_MediaCafe

Copyright (c) 2014. CMP Media Cafe. All Rights Reserved.

 

When a Celebrity SMT Spokesperson Makes Sense

July 16, 2014

When does it make sense to spend a lot of money on the celebrity spokesperson for a satellite media tour or publicity campaign? In today’s evolving broadcast media world, one of the most important decisions you make when using a single client satellite media tour as part of your campaign is the story angle and the choice of spokesperson. Let’s talk about the spokesperson along with the pros and cons when it comes to using a celebrity for a satellite media tour.

An A-List Celebrity Will Guarantee Top Markets for Most SMTs. Hiring a celebrity as a spokesperson for your brand, service, or product makes good sense when it is an A-Lister or even B-Lister, but in most cases, any celebrity that doesn’t carry that clout will not be a good investment as far as ROI on earned interviews. An A-List celebrity will guarantee top markets for most SMTs, but keep in mind that you need to allow 4-to-6 weeks to book a successful satellite media tour even with an A-Lister. Lack of planning and lead time will dramatically diminish the successful return on the budget spent.

Is the Big Fat Fee Worth It? The answer to whether or not the big fat fee for the spokesperson is worth it or not is a personal professional decision contingent on the ability of the spokesperson to generate interest for top market interviews in addition to the elevation of the product reputation and brand awareness with your target demographic with the spokespersons fame. If the celebrity attached is part of an overall brand building objective, then spend the money to find the right spokesperson for your brand. The amount you spend on the fee for an A-Lister usually guarantees national and top market interviews, but when a client settles for a B-List celebrity or below, the interview results decrease significantly.

Hire the Right Celebrity, Not “Any” Celebrity. One of the biggest mistakes I have seen clients make is engaging the services of the “wrong” celebrity spokesperson – usually because they have vetted them appropriately  for the brand or product they are being asked to represent. If the celebrity has no organic connection to the product, then paying them to recite message points just because you like the celebrity (or they have significant name recognition) is a big mistake. The perfect synergy occurs when the celebrity really likes the brand, believes in the product, and it’s obvious to viewers in their delivery.

I have seen clients be very disappointed with high paid celebrity talent when they have discovered that the celebrity’s real-life experience was contradictory to the product message they were paid to deliver. For example, a client had a beauty product to “reverse” aging and the celebrity spokesperson said that they were not a fan of plastic surgery during the satellite media tour interviews. I later came out that this spokesperson had a plastic surgery procedure or two prior to endorsing the product. Integrity is everything so appropriately vet your spokesperson regarding their product experience so that their messaging will be true to who they are as people and to your product.

Another circumstance involved a celebrity who was hired as a spokesperson for a charitable organization and who had absolutely no connection to the cause but represented themselves to the contrary.  When the spokesperson was “pressed” to describe their personal connection, they said it was “too personal” to discuss in interviews.  If the celebrity does not have a relationship to the charity (or refuses to talk about the connection they do have), then they are not a good match. It’s also difficult to book a celebrity spokesperson for a story involving a charitable cause if they have absolutely no link to it other than they think it’s a good idea. I personally and professionally do not like that charitable organizations pay celebrity spokespersons outrageous amounts of money to promote a charitable cause. In my humble opinion, a celebrity should offer services for a charitable organization they believe in on a pro bono basis or for a SAG day rate. I think they are not being truthful to the public when they are a paid spokesperson for a cause.  I am sure there are many in the industry that disagree with me on this issue, especially agents.

A Spokesperson Agreement Should Include Appearances in Addition to the SMT. The celebrity’s services should be part of a broader campaign that is not limited to a satellite media tour. Hiring a celebrity where the satellite media tour spokesperson is the only part of their contract is a mistake. Their services should also include national TV studio interviews, print, radio, web and even personal appearances where it makes sense. In general, most of these services will be provided within a one-to-two day (or more) time frame. Finally, don’t forget that media training your celebrity spokesperson is essential to getting the most out of your investment or you could end up wasting a lot of money, so find out the top five mistakes SMT spokespersons make.

All of this information may sound very basic — almost like “Hiring a Celebrity Spokesperson 101,” but I’ve seen the good, the bad, and the ugly, when it comes to hiring a spokesperson so never assume the obvious.

Feel free to call me and consult when you are in the planning stages of finding the right spokesperson to generate media interest for your brand, product, or service.

Peace and coconuts,

Marianne Schwab, Executive Producer, CMP Media Cafe

Follow us on Twitter:  @CMP_MediaCafe

Copyright (c) 2014. CMP Media Cafe. All Rights Reserved.